Operation Gratitude: 2018 Donation & Shipping Info

You organized a wildly successful collection drive in support of deployed troops? That’s great! You have your own items to donate for care packages? That’s great, too! Now what do you do?

If you’re planning to send those donations to Operation GratitudeTHANK YOU for your generosity and support of our patriotic cause! Please read on for all you’ll need to know about getting those donations to us.

Detailed Shipping Information

1. Donation Form:

Please fill out this Donation Form before you send your items to Operation Gratitude. This form is required in order to receive an acknowledgment of receipt from us.

Note: If you want confirmation of delivery on your shipments of item donations prior to receipt of our acknowledgment letter (allow up to 12 weeks), please use the tracking system provided by your shipper.

2. Dates to Ship:

a. We are able to accept ALL Wish List items year-round. (Note: Please ship Halloween candy by mid-November.)

b. We accept Letters, Paracord Bracelets and Financial Donations year-round.

3. Shipping Address: Send donated items, with this Donation Form (click to access) to:***

Operation Gratitude
21100 Lassen Street
Chatsworth, CA 91311-4278


***Important details:
a. In order to receive an acknowledgment for donated items, you must fill out a Donation Form, follow the instructions and include a copy in every carton.
b. If sending more than one
carton, a Donation Form must be included in each carton.
c. Please indicate the total number of cartons being sent
so we can be sure we have received all of them.
d. I
f the donation is a cooperative effort among several parties, for acknowledgment and “thank you” letter purposes,  please be specific regarding who is donating items and who is donating postage costs.

4. Financial donations:

Online donations may be made by credit card using our secure server: Donate Now
If you are sending checks, please send separately from
items/letters (to avoid losing them) with a note referencing the item/letter donation to:

Operation Gratitude
P.O. Box 260257
Encino, California 91426-0257

IMPORTANT: Do NOT send items or candy to this Encino addressthey will be rejected or discarded.

5. In-person deliveries may be made during the week, Monday – Friday, 9am to 4 pm. 

6. Candy shipments: Must not exceed 50 lbs. per box. Please send Halloween candy by mid-November and please do not send anything chocolate in the months of January-September. Include the total weight of candy you are sending on the donation form.

7. Thanksgiving/Christmas/Hanukah Greetings: We accept cards and letters of appreciation year-round, but if you would like your messages to reach the troops in time for an upcoming holiday, please send them to us 2-3 months in advance to allow us time to screen, sort and send the letters. 

8. Shipping Tips:

a. Use a durable, heavy-duty box and pack with appropriate weight for that box.

b. Do not exceed 50 lbs. per box, please.

c. To protect your item donations in the event of box damage during transit, we suggest you enclose the contents in a zip-lock or other sealable plastic bag.

d. Please use the most economical method from your location. You can check the websites of the various shippers (UPS, USPS, Fed-Ex, DHL) and get their respective prices based on weight and size of package. Some of these outlets are allowed to offer discounts, as they are owned as franchises.

e. You can try contacting local moving or freight companies – they may be willing to add your donation to their load for very little money (or for free) if they are heading this way GotBeaniesanyway.

f. If funds for shipping are an issue, you can check with local Veterans’ groups and/or civic organizations (Rotary, Kiwanis, Lions) to see if any would partner with you to cover the shipping.

g. Thank you for understanding that Operation Gratitude cannot pay for shipping donations to our facility, as we need every penny of our funds to pay the cost of sending the care packages to the troops: $15/package.

h. For information about vehicle donations, please visit the Cars for U.S. Troops website. To donate used cell/smart phones, please visit the GRC Wireless Recycling website.

i. For questions regarding delivery of Corporate Product Donations, please contact us via email Angel@OperationGratitude.com or by phone: (262)674-7281

For all other inquiries about Corporate Donations, please email Info@OperationGratitude.com.

j. Use of Donations: Operation Gratitude welcomes donations of all products in furtherance of its mission to support our Military. We reserve the right to determine the appropriate use of each donated item, including but not limited to inclusion in our care packages, donation to Military bases or other charities, and/or for fundraising or volunteer appreciation purposes.

Have a question that wasn’t answered here? Please send an email to Info@OperationGratitude.com.


About Operation Gratitude

Operation Gratitude annually sends 200,000+ care packages to Veterans, First Responders, New Recruits, Wounded Heroes, their Care Givers, and to individually named U.S. service members deployed overseas and their families waiting at home. Each package is filled with food, entertainment, hygiene and hand-made items, as well as personal letters of support. Our mission is to lift the spirits and meet the evolving needs of the Military and First Responder communities, and provide volunteer opportunities for civilians anywhere in America to express their appreciation to all who serve our nation. Each package contains donated product valued between $45 and $100 and costs our organization $15 to assemble and ship. Since its inception in 2003, Operation Gratitude volunteers have shipped more than 1.6 Million Care Packages.
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105 Responses to Operation Gratitude: 2018 Donation & Shipping Info

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  7. Samantha says:

    I am in the process of writing cards to send to the troops. What is the minimum amount of cards I should send to you for distribution.

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  10. Luis Laureano says:

    I’m a Vietnam era marine veteran who thanks everyone who contributed to servicemen everywhere . Thanks especially for lovely and inspiring letters written by the children. How can I volunteer some of my time to veterans in a similar way.

  11. Kim says:

    My non-profit organization is going to be making the hats, scarves and the cool ties for the military this coming year. This is the first i have heard of this program and this is our way of giving back to the military branches for all they do for us.

  12. Judy Short says:

    I’m hearing about this program on the radio. That’s why I looked up this sight. This is a wonderful idea . I can’t wait to become supportive to this program and also tell my church about it.👍👏🙏

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  19. Katie says:

    Hello! I have hundreds of Beanie Babies I would like to donate. Are you still accepting them at this time? Thanks!

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  21. Kate says:

    I’m a little confused-
    Is it ok for us to make our own care packages for the troops and send them to you? I fully understand that you guys need to go through them and might change what’s in them for security purposes, etc. But can we even send a put-together care package to you? Or do you only accept individual items??

    • Thanks for your interest and support, Kate! We accept individual items to include in our care packages along with items we always send — “handmade with love” gifts (paracord “survival” bracelet, scarf, hat, cool-tie); a small, plush toy; Girl Scout cookies; an Operation Gratitude magazine, etc. All of these fit into our specially-made box. Please let us know if you have additional questions by sending an email to Info@OperationGratitude.com Thank you again!

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  25. AB says:

    Are comic books ok to donate?

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  31. I want to send a care supplies of beanie babies and letters but do not have a working printer. Can I still make the donation by putting in a letter ?

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  36. Brent Barron says:

    Just a quick one. Couldn’t you just coordinate with the Girl Scouts to have them send the cookies from their suppliers in your area, from all the orders they collect, saving the individual Troops the cost of sending them to you? Everyone is trying to do the right thing but the lack of coordination is putting up some unnecessary road blocks to making this even more successful.

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  39. Jessica says:

    Hello, I just sent over 200 letters ( some being related to the holiday) for processing. I was just wondering will they be discarded because I didn’t send them 2 months in advance?

  40. Diane MARTIN says:

    My church would like to send Christmas Cards to any soldiers do you have the address

  41. Our Extended Family will be gathering up large amounts of donations (i.e. books) but cannot afford to pay to ship them to you. May we take them to the local Veterans charity organization and have them forward to you through military shipping channels. Many family members are veterans and want to participate in this worthy cause…Some of us participated in sending CARE packages in our schools when we were children during WWII and are planning to introduce this into the local schools as well as generating donations from our family of 40 and some local businesses . I served in Europe for 18 years up to 2003, and our organization sent Care packages to deployed military and civilian support teams who were deployed during all of the conflicts during that time. Thank you for your consideration to this request.

    • Thank you for your service and your support, Pat. If shipping costs are too prohibitive, we recommend finding a local military support charity near you and donating there. We know of no special “military shipping channels” that would be able to forward the items you collect to us.

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  44. Meagan says:

    My son is a Shriners patient he is 7 years old. Every time he goes to the hospital he receives a Beanie Baby or two, he has quite the collection. He does not play with them, do you collect these items?

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  48. Where should I send care packages for Wounded Warriors?

    • Brittany, all the assembling and shipping of Operation Gratitude care packages must take place at our headquarters in Van Nuys, CA for security purposes. If you would like to send donations for our wounded warrior care packages, please refer to our shipping and donation information you find here. If you have additional questions, please send an email to opgrat@gmail.com Thank you for your support!

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  63. mary says:

    Is there any way a person can send a letter to one of our soldiers?

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  74. Amy Meier says:

    What can I donate ?

    • Amy, please check out our website to read our full “Wish List”: http://www.operationgratitude.com/the-wish-list/

      Our most urgent, on-going needs are:

      a. Financial donations to pay assembly and postage costs ($15 per care package)
      b. Personal letters of appreciation
      c. Small plush animals (Beanie Babies/Webkinz/Trolls: 6 inches or smaller)
      d. Gift cards to WalMart, Target, CVS, etc. for our Wounded Warrior care packages
      e. Hand-knit or Crochet Scarves and Sewn Bandana Cool-Ties

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  79. Joyce says:

    Thank you! Thank you! Thank you!! For all you do to support our Military….you are such a blessing!

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